Hyatt Place Jacksonville Airport

sharon

Solo traveller

10

I left my iPad behind in the room and I appreciated the help I received in retrieving it.

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Diane

family_with_children

5.0

First the picture online of the room was not on point. The room was outdated, furniture scratches, dirty spots/ stains on couch and bedding mattress frame, dust on every service. The worst of it all a strong odor of urine on carpet between the queen beds. Odor became unbearable when air conditioner cycled on. I reported this to the front desk, they apologized, very polite, offered my family and I cold drinks. Location was good, front entrance and lobby clean, front desk staff professional. Disappointed with the small options for breakfast. Would not recommend.

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Kelli

Solo traveller

10

staff at desk was kind every time i was around it

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Kevin

family_with_children

9.0

A little out dated need to be updated

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Linda

family_with_children

10

Nice

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