Was told by a staff member when checking in after 2pm that only one room was ready and to come back after 3pm if we wanted to check in together, and after also being told by this staff member that it states check-in after 2pm but doesn't actually mean you can check in at 2pm, without being apologetic regarding the room being unavailable and more or less arguing the point with me. We had travelled almost 3hrs that day to get to Woden. This isn't good enough.
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